SeatReaper Certified
Show you know SeatReaper inside out
A product certification for MSP technicians. Study the guide below, then pass a 45-question exam to get a certificate your employer and clients can check.
You take the exam signed in to SeatReaper, in a workspace on Starter, Growth or Pro. The study guide is open to everyone.
How it works
- 45 multiple-choice questions
- 36 right answers to pass (80 percent)
- 90 minutes once you start; open book
- Included in Starter, Growth and Pro
- Valid for 12 months; renew in the last 30 days
- Did not pass? Try again 24 hours after you started
Study guide
The exam covers seven areas. Every question is answered in these help articles, so read them before you start.
The study guide and the exam questions are in English.
1. 6 questions
The basics
What SeatReaper finds, where users and prices come from, what it never does on its own, and estimated versus verified savings.
2. 8 questions
Flags and thresholds
Each rule that flags waste, what it ignores on purpose, and how thresholds work for every client or for one client.
3. 7 questions
The queue and offboarding
Approving, dismissing, Gone and Verified saved, Check again, and how an offboarding confirms each item.
4. 7 questions
Prices and renewals
The price book, Ignore and missing prices, Pax8 costs, and why Microsoft 365 renewals are when licenses come off.
5. 7 questions
Connections and changes
What SeatReaper reads in Microsoft 365, the separate app for changes, Pax8 matching and what it does in your PSA.
6. 6 questions
Team, security and support
Roles and tech permissions, invites, two-step verification, the audit log, and what SeatReaper support can see.
7. 4 questions
Plans, reports and compliance
What each plan includes, client reports and share links, compliance evidence and the one-time evidence pack.
Check a certificate
Enter the code printed on a certificate to see whether it is valid.
What it is, and is not
SeatReaper Certified shows working knowledge of the SeatReaper product. It is not a security, compliance or vendor certification, and it is not issued by Microsoft or any other vendor.