SeatReaper

Security settings: sessions, support access and export

Dernière vérification le 2026-10-18

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Open Settings > Security. Everyone can manage their own login there; owners also manage workspace-wide settings.

Where you're signed in

The list shows each browser or device signed in to your login, its IP address and when it was last active. This device marks the one you're using.

  • Sign out other sessions signs out every other browser and device and keeps you signed in here.
  • Sign out everywhere signs out all of them, including this one.

A signed-out device can keep working for up to an hour, until its current sign-in token expires. After that it must sign in again.

Two-step verification

Add or remove authenticators and create new recovery codes. See Two-step verification.

SeatReaper support access (owners)

SeatReaper support can only open a read-only view of your workspace while an owner has granted access.

  1. Choose how long: 1 hour, 4 hours, 24 hours, 3 days or 7 days.
  2. Add a note if you like, such as the request number.
  3. Select Grant support access.

Every member can see whether access is granted and until when. Withdraw access now ends it immediately, including any view that is open at that moment. Granting, withdrawing and every view are recorded in your audit log. See What SeatReaper support can see and do.

Team two-step status (owners)

Shows who has two-step verification on and how many authenticators each person has. Owners can reset a teammate's two-step verification if they lose their phone; it needs a written reason and is recorded in the audit log.

Audit log export (owners)

Download CSV exports every audit log entry for your workspace, including the reason recorded for each support action. Use it for your own records or to load into a SIEM. The same button is on the Audit log page.

Related

Toujours bloqué ?

Vous êtes connecté ? Envoyez une demande au support et suivez-la dans Mes demandes. Ou écrivez à support@seatreaper.com en indiquant la page où vous étiez et ce que vous attendiez.