Open Help > Request a feature to tell us what would make SeatReaper better and to vote on what other MSPs have asked for.
Suggest a feature
- Under Suggest a feature, write one line saying what SeatReaper should do.
- Pick the area it is about and describe what you are trying to do and how it would help.
- Select Send suggestion.
Each person can send 10 suggestions a day, and a team 30. You automatically vote for your own suggestion.
Who sees what you write
Only your team and SeatReaper staff see your suggestion as you wrote it. If other MSPs could use it too, we add it to the Shared board under our own short title and description, written without your clients, names or details. Other workspaces never see who suggested an idea.
Never include passwords, API keys or client data in a suggestion.
Vote
On the Shared board, select Vote on the ideas you need. Votes help us decide what to build next. You can remove your vote at any time while an idea is open. Everyone on your team can vote on your team's own suggestions too.
Follow your team's ideas
Your team's requests lists everything your team suggested, with its status:
| Status | Meaning |
|---|---|
| New | We have it and have not reviewed it yet |
| Under review | We are looking at how it would work |
| Planned | We intend to build it |
| In progress | We are building it |
| Shipped | It is live; voting closes |
| Not planned | We do not plan to build it, usually with a note saying why |
| Merged | Someone asked for the same thing; your votes moved to that idea |
When we leave a note for your team, it appears under From SeatReaper. For a problem or a question, use Help > Get help instead, so a person replies. See Getting help from SeatReaper support.